SEPA transfers are usually received between 1-2 working days.
SWIFT transfers can take up to 5 business days.
You will receive a confirmation by email when we receive your transfer, not when you initiate the transfer.
Note that by using Trustpay, your Bitcoin transaction can be delayed. If you can't use Direct Banking but instead a classic wire transfer or SEPA, the amount of Bitcoin to be delivered may be modified since the exchange rate may have fluctuated. For your protection, we only deliver the Bitcoin once we have received the payment.
IMPORTANT: Please add the exact amount shown, along with the Payment Description (43 xxxx xxxx) provided at the bottom of the Trustpay instruction page in your transfer reference. Without these informations we will not be able to accept your payment, and your wire will be returned.