If I turned on 2FA and my phone is stolen or broken, how can I access my account? Bitit Team February 25, 2020 11:20 Updated If you lose your phone, don't panic! Having your 2FA gone does not endanger your Bitit account. Write us an e-mail and decline your identity by using the Contact form or at: email@example.com Related articles What is the Two-Factor Authentification (2FA)? How to activate Two-Factor Authentication? How to close my Bitit account? How to ensure the safety of my account? How can I change my password?