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How can we help ?

If I turned on 2FA and my phone is stolen or broken, how can I access my account?

If you lose your phone don't panic.

Having your 2FA gone does not endanger your Bitit account. Write us an e-mail and decline your identity by providing us a Government issued ID (or Passport) a selfie of you holding your document and a Proof of residency (no more than 3 months old) at: compliance@bitit.io

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