Buy & Sell

Buy

• Why is my transaction on hold ?
• Why do I need a 3D-Secure credit card to buy Bitcoin?
• Why my transaction failed ?
• I have been charged twice, how can I get my money back ?
• Why didn’t I receive the exact cryptocurrency amount described at the order summary ?
• When is the exchange rate calculated for a Buy or Sell order ?

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Sell

• Can I sell or cash-out Bitcoin (BTC) or Ethereum (ETH) on Bitit?
• How do I sell or cash-out Bitcoin (BTC) or Ethereum (ETH) on Bitit?
• What happens if I sent a lower or higher amount than the one that appears on my sell order?

Buy, learn and store crypto-assets

• How to buy Request (REQ) on Bitit by credit card, cash and wire transfer?
• How to buy bZx Protocol (BZRX) on Bitit by credit card, cash and wire transfer?
• How to buy Curve (CRV) on Bitit by credit card, cash and wire transfer?
• How to buy Serum (SRM) on Bitit by credit card, cash and wire transfer?
• How to buy Swipe (SXP) on Bitit by credit card, cash and wire transfer?
• How to buy Balancer (BAL) on Bitit by credit card, cash and wire transfer?

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