Buy & Sell

Buy

• Why is my transaction on hold ?
• Why do I need a 3D-Secure credit card to buy Bitcoin?
• Why my transaction failed ?
• I have been charged twice, how can I get my money back ?
• Why didn’t I receive the exact cryptocurrency amount described at the order summary ?
• When is the exchange rate calculated for a Buy or Sell order ?

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Sell

• Can I sell or cash-out Bitcoin (BTC) or Ethereum (ETH) on Bitit?
• How do I sell or cash-out Bitcoin (BTC) or Ethereum (ETH) on Bitit?
• What happens if I sent a lower or higher amount than the one that appears on my sell order?

Buy, learn and store crypto-assets

• Bitit no longer supports Monero (XMR), Dash (DASH) and Zcash (ZEC)
• What Chiliz (CHZ) wallet can I use?
• How to buy Chiliz (CHZ) on Bitit by credit card, cash and wire transfer?
• What Band Protocol (BAND) wallet can I use?
• How to buy Band Protocol (BAND) on Bitit by credit card, cash and wire transfer?
• What Bread (BRD) wallet can I use?

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