How can we help ?
About payment methods & FIAT transactions
- Which payment methods can I use to buy Bitcoin on Bitit ?
- Why do I need a 3D-Secure credit card to buy Bitcoin?
- Which credit & debit cards can be used on Bitit ?
- Can I sell my Bitcoins on Bitit ?
- How to buy Bitcoin with cash using Neosurf and Cashlib ?
- Why buy Bitcoin with cash using Neosurf and Cashlib ?
- What currencies are available on Bitit?
- What are the requirements to buy Bitcoin with a virtual credit card on Bitit ?
- How to buy Bitcoin by wire transfer using Trustpay ?
- Is it safe to pay using TrustPay?
- In which currency can I pay using Trustpay ?
- How long does it take to receive my Bitcoins using Trustpay?
- Why my transaction failed ?
- Why didn’t I receive the exact cryptocurrency amount described at the order summary ?
- My transaction failed, but I was charged - when will my funds be returned to me ?
- I have been charged twice, how can I get my money back ?
- My transaction has been processed as a cash advance, what should I do ?